• Customer Solutions Engineer

　　Responsibilities:

• Consult premier Asia Pacific customers to assess technical needs around datafeeds, Analytics and general automation.
• Review and troubleshoot application configurations.
• Provide superior technical service and build successful long-term relationships with internal and external clients.
• Improve team productivity through the co-development and application of tools and optimizing workflow.
• Provide on-going technical training and support around Analytics
• Develop ad-hoc scripts for customer reporting solutions.
• Analyze customer feed systems and identify inefficiencies.
• Work with third party technologies to help integrate feeds and consult on workflow solutions.
• Write client libraries in C/C++, Java, .NET, Python, Perl, and/or PHP.

　　Requirements:

• Written and spoken fluency in English, and in at least one Asian language. Chinese preferred.
• University degree in Computer Science or Engineering.
• 5+ years of Sales Engineering or Professional Services/Consulting. 5+ years experience in Asia Pacific strongly preferred.
• 1+ year in internet advertising preferred. Experience in web hosting or web analytics a plus.
• 2+ years software engineering experience preferred.
• HTML, XML, and scripting programming experience.
• Experience (2+ years) in two or more of the following: Java, C/C++, .NET, Python, Perl, or PHP.
• Expertise (3+ years) in database schema design, programming, and performance tuning, specifically using MySQL.
• Experience with web services (SOAP, WSDL, and Apache Axis).
• Training in project management and/or statistical analysis preferred.
• External client facing experience (3+ years) related to a sales environment. Experience creating technical documentation or training curriculum a plus.
• Experience working in UNIX and Windows environments.
• Ability to work independently, to think creatively and solve problems.
• Excellent oral and written communication skills.
• Strong interpersonal and relationship building skills conducive to team development.
• Experience leading a high performance team.
• Proven track record interfacing with engineering teams.
• Strong organizational skills.
• Ability to travel up to 35%.