- Senior User Experience Researcher
Requirements:
- BS or MS (PhD a plus) in Human-Computer Interaction, Cognitive Psychology, Computer Science, or related field.
- Demonstrated experience of designing and conducting different types of user research studies, including lab-based usability studies, field studies, and usability inspections (heuristic evaluations or cognitive walkthroughs).
- Fluent in Mandarin, Chinese and English.
- Excellent analytical ability, especially with regard to observation of user behavior.
- Strong oral and written communication skills; can present findings concisely and effectively.
- " Can work independently and effectively prioritize time between multiple projects.
- Flexible: can adapt to changing schedules and different types of products, and develop new user research methods where needed.
- Can work well in cross-functional teams, including engineers, product managers, and UI designers.
- Solid background in statistics and data analysis.
- Knowledge of or experience with any of the following is a big plus:
- Early-stage user research methods such as contextual inquiry, paper prototyping, card sorting, personas.
- Fluency in other languages (Japanese, Korean, or any other).
- Working with product teams to ensure that user research findings are tracked and acted on.
- Design and analysis of experiments or surveys.
- Experience organizing international user studies.
- Accessibility and universal design.
- Analysis of web server log data.
- Web design / HTML.
- Programming / scripting.
- Eye-tracking.
- Experience with mobile applications.
- On-line communities and social computing.
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